· happened: on 3 February 2015
Vueling and the hand-luggage rules
A passenger asked, trying to be funny, whether he would be charged for «an extra item» for boarding a bit too pleased with himself.
«Solamente si supera las medidas de equipaje de mano que son: 55x40x20 cm.»
Bureaucracy applied with surgical precision is the highest form of humour. And the most painful: it leaves you measured.
Source: Marketing Directo
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