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· happened: in May 2022

A tall passenger complained about legroom and found no comfort

Legroom is the oldest and most justified complaint in low-cost flying. A user raised it with the airline's account, which resolved the matter with a five-word instruction.

«Venga, a doblar las rodillas»

Ryanair · happened: in May 2022

There is no wit or twist here: there is a shrug in the shape of a tweet. And it works precisely because of that, because a brand cannot afford to answer like this — and this account has spent years proving that it can, on the alibi that everybody knows what they are buying.

Source: Qué.es

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