· happened: in May 2022
A tall passenger complained about legroom and found no comfort
Legroom is the oldest and most justified complaint in low-cost flying. A user raised it with the airline's account, which resolved the matter with a five-word instruction.
«Venga, a doblar las rodillas»
There is no wit or twist here: there is a shrug in the shape of a tweet. And it works precisely because of that, because a brand cannot afford to answer like this — and this account has spent years proving that it can, on the alibi that everybody knows what they are buying.
Source: Qué.es
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